Frequently asked questions
What is Wakoopa?
Wakoopa tracks what kind of software or games you use, and lets you create your own software profile. Ready for you to share with the world. Why? Because what you use on your desktop is who you are!
How does it work?
Sign up and install our small tracker application on your PC or Mac. This tracks what software you use, without being too much of a burden. Every 15 minutes a list of what software you're running is sent to your online profile. Tell your friends about your profile or put a Wakoopa widget on your website or blog. When we notice there is some news about software you use, we put that update in your personal dashboard. New versions or reviews: it's on there. If you ever want to find certain cool applications for the right job in the right category, browse our database! Because we track software, we know what you like or what's hot at this very moment. Simple as that.
Where do I sign up?
Second door to the left, pass the fish-tank and the bearded lady. Or you can just go here.
How do I delete my account?
You can't! No wait, you can! But... why would you? Don't you love us? :( But go ahead, we won't think less of you.
Can I export my data?
Yes. It's your data, so you certainly can. Just check here.
Where is the Linux tracker?
We don't support Linux yet, but it's definitely on the way. It's a bit difficult for us to do a new tracker on a totally new platform, without abbandoning two of our current platforms. However: we use Ubuntu ourselves, and we want a tracker as much as you do. We're looking for people to make it for us actually, so feel free to mail us if you have some time.
How do I change the name/developer/description/icon/category of a certain piece of software?
Really simple. Just sign up, go to the software page, and click on the “Edit or complete this information” link. There you can edit everything you want. After you submit your changes, we'll review your submission (to avoid abuse) and put it online immediately.
How do I delete a message on my profile?
Just log-in and click the pink X on the top right of a comment.
I don't recognize ever using a piece of software with name X, but it still shows up on my profile
That can be the result of some corrupted data on Wakoopa. We merge and split software often, and sometimes this can go a bit bad. That's why we need your help! Tell us what you think it should be, and we'll happily alter it for you.
What about my privacy? Isn't this dangerous?
Very good question! Check out our full explanation here.
My reported times are wrong! I used software X much longer/shorter than it says on my profile!
This is actually part of our approach to get the best usage information. This could have two reasons:
-
Idle
You didn't touch your mouse or keyboard for longer than 30 seconds. After this time your computer switches into "idle mode", where the Wakoopa tracker doesn't register any software usage. -
Multitasking
It could happen that you use a lot of software at once, switching from one program to the other. This way certain applications run in the background, and those are displayed separately on the right side of your usage page.
However, if you still feel like you're having problem, let us know!
Do you track my usage when I'm offline?
The Wakoopa tracker stores your usage data when you're not online. This data is not stored permanently though, so when you reboot your computer, the data is not available any more.
Applications like movie and music players get an unfair amount of time!
This is a problem we're very aware of. Most of the time, these types of programs are used in a passive way like watching a movie or listening to your latest Justin Timberlake album. Because of this, Wakoopa thinks the computer is idle (no keyboard or mouse activity) and stops tracking it after a minute or so. We're currently trying to find a way to fix this problem as fair as possible, without devaluating the other tracked times.
If you have any suggestions on this subject, let us know!
What's that "popularity" box on a software page?
This box displays how popular a software item is on Wakoopa. This data may also be representative for the whole software community.
- Rank is measured daily by sorting all software on Wakoopa according to usage, and determining its position.
- Reach is measured on a daily basis, and describes the percentage of used seconds within the total used seconds of software on Wakoopa.
