Reviews for Get Satisfaction

Thus far my interaction with Get Satisfaction has been great.

I didn't even know I had visited this site or what ever it is but it looks like I have..

Cool that this is where Wakoopa support is located. Many options and decent interface. Easy to use. And if you want you can use Get Satisfaction to complain about Get Satisfaction :-))

Great site for customer support!

I don't know why Twitter stopped using it for its official support. It's great!

Pretty fair

I don't remember using it yet it shows on my profile oO

Well, simple.

Great site for customer support for a variety of companies (including Wakoopa).

nice idea!

Well, I am new to this site but it has great features. Recommended for every webmaster.

"Great for 'when you need it' if that makes any sense"
Quoted for truth
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I posted a regular tweet (not direct or reply) with a Firefox question and, within minutes, got a reply tweet from @GetSatisfaction. The reply said that a Mozilla employee had responded to my question and it included a link to the response.

I'm not sure exactly how it works on the developer/company side but seemed as if the keyword "Firefox" in my tweet triggered an event at Get Satisfaction and notified the Mozilla team. If so, that's amazing. This will really amplify the difference between companies who value their customers and those who don't.

The greatest place to share our ideas about Wakoopa, Spotify etc. ;)

Great service. I think it's UI could be revamped a bit, however.