Nice app for user contributed help, FAQ etc. More and more companies join the
band wagon and use the tool for official support and getting user feedback, as
wel as discussing (new) features and bugs.
You are have to register an account as user, which then becomes the identity
from where you can interact with every company/topic within GSFN.
If you're an official company rep, you get some additional tools to manage
and query user feedback for your company and topics. I needed to get used to
these tools a little before becoming really productive.
It is rather amazing as a community that allows companies and users to work
together with ideas, issues and general comments. It's the kind of site that has
managed to create a hybrid between user and company controlled forums,
discussions, ideas, problems and what not. Definitely good.
Great for 'when you need it' if that makes any sense
Nice app for user contributed help, FAQ etc. More and more companies join the band wagon and use the tool for official support and getting user feedback, as wel as discussing (new) features and bugs.
You are have to register an account as user, which then becomes the identity from where you can interact with every company/topic within GSFN.
If you're an official company rep, you get some additional tools to manage and query user feedback for your company and topics. I needed to get used to these tools a little before becoming really productive.
Good idea~!
I cant get no:
Great for helping the developers improve Wakoopa.
good
acidentially stumbled onto it and found it ok although a little pointless in every day use !
nice idea...
Get Satisfaction is a direct connection between people and companies that fosters problem-solving, promotes sharing, and builds up relationships.
国内访问很慢，基本不用
Yea, it is what it is. More integration, please!
It is rather amazing as a community that allows companies and users to work together with ideas, issues and general comments. It's the kind of site that has managed to create a hybrid between user and company controlled forums, discussions, ideas, problems and what not. Definitely good.
it works well, I have used it on a few occasions to resolve issues.
Thank god i liked wakoopa, and hence i could use this site :) otherwise i havent got much to do with it.
I liked this as an interesting way to get with the user. Agree with Hen that more companies should be this forward thinking.